FAQs
Ordering & Tickets
How much do the Rock the Road Raffle tickets cost?
Single tickets are $25 each. Tickets can be also purchased in bundles of three for $60. Single tickets are limited to 3,800. Three ticket bundles may not be broken into singles. Singles may be bundled into three ticket bundles.
How long will it take to receive my tickets?
Following the processing of your payment, you should receive your e-ticket(s) within four business days. If you have not received your ticket(s) within this time, please contact the customer service line at 866-619-8162.
Can I buy a ticket if I live outside of Ontario?
While a buyer may reside outside of Ontario, the Alcohol and Gaming Commission of Ontario rules state that the buyer must be physically located in Ontario when purchasing a ticket.
How old do you have to be to purchase a ticket?
You must be at least 18 years old at the time of ordering and tickets cannot be purchased in the name of a minor.
How many tickets are available for sale in the Rock the Road Raffle?
Only 48,800 tickets are available in the Rock the Road Raffle. There is no limit to the number of 50/50 Draw tickets that can be sold.
What are the guidelines for purchasing bundles of tickets?
The guidelines for purchasing ticket bundles are as follows:
- A single ticketholder
- A single email
- One method of payment
- A single email address and contact name
- Tickets are sold in sequential order; therefore all bundled tickets will be sequentially numbered.
I bought a ticket for the Rock the Road Raffle, but I’ve never received it. Am I entered in the draw?
If you received an order confirmation, your name and tickets are entered in the draw, even if you have not received your ticket. If you have not received your e-tickets within four days of ordering, please contact customer service at 866-619-8162.
Can Rock the Road Raffle tickets be ordered online, by phone and by mail?
Rock the Road is a digital raffle and the preferred order channel is online. Tickets may be ordered by phone. No mail orders will be accepted.
I am trying to order my Rock the Road Raffle ticket online and the order will not go through.
You must be in Ontario to purchase a ticket. Some internet providers, although servicing Ontario, are not registered in Ontario. This may cause an error message when processing your order. If you are in Ontario and unable to order online, please call customer service at 866-619-8162 and they will be happy to assist you with your order.
Who cannot purchase a ticket?
Members of the Board of Directors and employees of the Canadian Cancer Society and registered gaming suppliers are all prohibited from purchasing tickets for this lottery.
What are the odds of winning this lottery?
The odds of winning depend on the number of tickets sold and there are ONLY 48,800 tickets available for purchase in this lottery.
Can I cancel my ticket and get a refund?
Only tickets cancelled before the draws begin will receive a refund for the amount that was paid for the ticket. Once the draws have begun, no refunds will be permitted.
Prizes & Draws
How will I know if I have won a prize?
All prize winners will be notified by email and will also be contacted by telephone. A complete list of winners will be available on the Rock the Road Raffle website (RocktheRoadRaffle.ca) on April 30, 2021.
I understand that the Super Grand Prize includes a choice of prizes. How does that work and is there a cash out option?
The Super Grand Prize consists of four options, with the winner selecting the option of their choice. Three of the options are vehicles and the fourth option is $100,000 cash. The winner will confirm their choice in writing after being notified of the win.
How do I claim my prize?
You will receive an email providing you with the exact details of how to claim your prize. If you have not received this letter by May 15, 2021, please confirm that you won a prize (RocktheRoadRaffle.ca) and contact customer service at 866-619-8162.
Prize winners have six months to claim their prize.
If I win a VIP or Early Bird Prize, do I still qualify for the Grand Prize draws?
Yes. Every winning ticket remains eligible for all remaining draws, so you can win more than once.
How are the draws conducted?
Draw control services are provided by MNP LLP. Draws will take place at the offices of MNP, 111 Richmond St W., Suite #300, Toronto, ON M5H 2G4. The records of MNP LLP shall be deemed correct and final. A certified Random Number Generator (RNG) will be used to conduct the draws.
General Information
Is the purchase of a Lottery ticket tax deductible?
The Canada Revenue Agency guidelines state that we are not able to issue tax receipts for the purchase of lottery tickets, since purchasing a ticket gives the purchaser the opportunity to win a prize. You CAN make a donation in addition to your ticket request and receive a tax receipt for the donation portion of your order.
Are Lottery winnings taxable?
Lottery winnings are considered a windfall and are currently not taxable in Canada.
How are the proceeds of this Lottery used?
Proceeds from the Rock the Road Raffle will help improve the quality of life for Canadians affected by prostate cancer and create lasting change.
50/50 Draw
How does the 50/50 Draw work?
The 50/50 Draw is an add-on draw that is only available to ticket holders in the Rock the Road Raffle. One ticket draw will be made and the winner will receive half of the ticket receipts collected. There is NO LIMIT to how BIG the jackpot can get or how many tickets can be sold. Tickets will be available until the final deadline of the Rock the Road Raffle, on April 16, 2021. If all of a ticket holder’s Rock the Road Raffle tickets become invalid, for whatever reason, all 50/50 Draw tickets registered to the ticket holder will also be rendered invalid.
How much do tickets for the 50/50 Draw cost?
Tickets can be purchased as follows: three tickets for only $10, 10 for $20, or the BEST VALUE 50 for $50. Ticket buyers must hold at least one Rock the Road Raffle ticket.
How many 50/50 Draw tickets are available?
There is no limit to the number of 50/50 Draw tickets that can be sold.
Important Dates
What are the key Lottery deadlines and when do the draws take place?
VIP Prizes
Deadline: Midnight, March 5, 2021
Draws: March 18, 2021
Early Bird Prizes
Deadline: Midnight, April 9, 2021
Draw: April 29, 2021
Grand Prizes
Deadline: Midnight, April 16, 2021
Draws: April 29, 2021
50/50 Draw Prize
Deadline: Midnight, April 16, 2021
50/50 Prize Draw: April 29, 2021
Charitable Registration Number:118829803 RR0001 (CAN)
Rock the Road Raffle LL# RAF1200788
50/50 Draw LL# RAF1200765
*See our rules & regulations for full details.